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Blogs
Embracing AI: Transforming Philippine Customer Service
Philippine call centers, with 1.4M workers and $30B revenue, deal with changing customer needs and tech advancements.
mmasayon
May 30, 20242 min read
Developing Skills for Growth: Shaping the Future of the IT-BPM Sector in the Philippines
In the fast-changing Philippine economy, the thriving IT-BPM sector emphasizes growth and the need for continuous skill development.
mmasayon
May 22, 20242 min read
The EU-PHL Free Trade Agreement and What It Means for Business
The PHL-European Union (EU) are teaming up for a free trade deal, especially important for businesses like IT-BPM, so let's simplify it.
mmasayon
May 8, 20242 min read
Empowering Customer Engagement: Highlights from Call & Contact Center Expo 2024
Discover insights from Call & Contact Center Expo U.S. 2024, revolutionizing customer engagement and business intelligence.
mmasayon
Apr 29, 20242 min read
The Future of Outsourcing: Philippines' IT-BPM Roadmap 2028
The Philippines leads in IT-BPM, fueling both economic and societal growth, with a strategic plan outlining its future by 2028.
mmasayon
Apr 11, 20242 min read
Join Us at the CALL & CONTACT Center Expo in Las Vegas!
Exciting news! XP+ will be at the CALL & CONTACT Center Expo in Las Vegas on April 24-25. Visit Booth #2040 to learn more!
mmasayon
Apr 5, 20241 min read
How to Spot Fake Photos and Videos Online: A Simple Guide
Hey digital explorers! Curious if that viral photo or video is real? Let's navigate the digital jungle together and uncover the truth!
mmasayon
Mar 27, 20243 min read
Bill Gates Talks about AI: What It Can and Can't Do
In today's world, AI is everywhere, but is it really the magic solution? Bill Gates disagrees, offering valuable insights.
mmasayon
Mar 20, 20242 min read
AI in Healthcare: What It Means for Your Health
Heard about AI lately? It's not just chatbots; it's changing healthcare. Let's discuss the good and not-so-good sides.
mmasayon
Mar 6, 20242 min read
How AI Can Trick Interviewers
AI cheating in job interviews is a fairness problem. Companies need to watch out and ensure their interviews are cheat-proof for fairness.
mmasayon
Feb 28, 20242 min read
OpenAI Introduces Sora: A New AI Video Model
OpenAI's new Sora turns your words into cool one-minute videos. Just type, and Sora does the rest!
mmasayon
Feb 21, 20242 min read
OpenAI & Meta vs. Misinformation!
In today's digital world, OpenAI and Meta are teaming up to label AI-generated images. This helps make things clearer a
mmasayon
Feb 14, 20242 min read
Why Being Creative Is Super Important for Your Job in 2024
Boost your 2024 career by being creative! Over 70% of bosses say it's the top skill. Why? Let's find out.
mmasayon
Feb 7, 20242 min read
AI Shield for Your Heart: Making Surgeries Safer
In recent advancements, researchers at Michigan Medicine have developed an intelligent tool using artificial intelligence (AI) to...
mmasayon
Jan 31, 20242 min read
Unveiling the Smart Tech Showdown: Meta, OpenAI, and Google in the AGI Race!
Meta (formerly Facebook), OpenAI, and Google are in a friendly competition to achieve what's known as Artificial General Intelligence (AGI).
mmasayon
Jan 24, 20243 min read
Futuristic Sounds: OpenVoice AI and the Evolution of Human-Like Voices
In the changing world of Artificial Intelligence, there's been a lot of talk about a new technology that can make voices sound like real...
mmasayon
Jan 18, 20242 min read
AI Archaeology: Rediscovering Artistry and Secrets of the Past
Embark on a captivating journey with us as we delve into the captivating realm where technology meets cultural exploration. In this blog...
mmasayon
Jan 11, 20242 min read
The Human-Centric Leadership Digest
Exploring the dynamic intersection between technology and human talent in the age of Artificial Intelligence (AI).
mmasayon
Jan 5, 20242 min read
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