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Salesforce Service Cloud Developer jobpost

Salesforce Service Cloud Developer

  • Experience with SOQL, SOSL, and data manipulation in Salesforce

  • Knowledge of Agile software development methodologies

  • Familiarity with Salesforce tools and technologies such as Sales Cloud, Community Cloud, and Einstein Analytics

  • Familiarity with integrating Salesforce with other systems and applications

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  • 2-4 years of experience in Salesforce Service Cloud development

  • Strong expertise in Apex, Visualforce, and Lightning components

  • Proficient in Javascript, AJAX, and other web development technologies


  • Experience with Salesforce Service Cloud and Commerce Cloud

Training Manager and QA Manager recruitment
Hiring Customer Service Representative




  • Previous experience in a sales support or customer service role, preferably in a B2B environment.

  • Excellent communication skills, both written and verbal, with a customer-centric approach.

  • Strong organizational skills and attention to detail, ensuring accuracy in order processing and documentation.

  • Ability to work collaboratively within a team and effectively communicate with internal stakeholders.

  • Proficiency in using CRM systems and other sales-related software.

  • Familiarity with sales processes and a basic understanding of sales techniques.

  • Strong problem-solving skills and ability to handle customer concerns with empathy and professionalism.


  • Provide post-sales support to customers, ensuring a seamless customer experience.

  • Maintain accurate and up-to-date customer records in the CRM system, including contact details, interactions, and other activities.

  • Strong verbal and written communication to effectively interact with customers through various channels such as chat or social media.

  • Ability to analyze customer problems, ask relevant questions, and provide appropriate solutions or guidance to resolve issues effectively and efficiently.

  • Prior experience in customer service roles, preferably   in a digital or chat-based environment, is required.

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RMA Specialist


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